Most IT in PNG was never designed — it was added to, piece by piece, as the organisation grew. We start from what you actually need and build one network that handles Telikom, Digicel, Starlink, satellite, and microwave at the same time — same logic for Head Office and for the mine. Then we watch it every day.
Most IT in PNG is put together piece by piece — a link here, a firewall there, a satellite dish because the site is remote. Nobody designed the whole thing. Sprint starts from what you actually need and builds the network around that. Then we test it until it holds.
We don't start with a vendor's spec sheet. We start with your sites, your links, your applications, and what's actually failing. If a branch goes down at opening time, we find out why before we touch anything.
Your links are Telikom, Digicel, Starlink, satellite, maybe microwave. Cable cuts happen. Satellite sessions drop every afternoon. One ISP goes down. We design for all of that at once — same network logic for Head Office and for the mine, not a different half-measure for each.
Sprint Labs tests every design under Pacific conditions — link flaps, latency spikes, failover storms, satellite dropouts. If a vendor won't let us test at zero cost and zero risk, we walk away. No trial, no deal. We've been saying that since 2018.
Deployment is where most vendors stop. For us it's where the real work starts. We manage and monitor your network. When something goes wrong, you hear from us before your users do. A named team that knows your network — not a 14-hour call queue.
Every branch in PNG faces the same things — cable cuts, link saturation, satellite sessions dropping, one ISP going down. Here's how we design around them, and what it means for you.
| What we design for | How we handle it | What it means for you |
|---|---|---|
| Link redundancy |
✓Active/active across multiple providers — Telikom, Digicel, Starlink, satellite ✓Per-application path selection — voice, ERP, cloud, backup all get the right path ✓Automatic failover when a link drops. Nobody calls. |
A cable cut doesn't take a branch offline |
| Remote & satellite sites |
✓Same design logic for fixed, satellite, and mobile — not a one-off per site ✓Satellite sessions tuned for PNG conditions — latency, dropouts, session persistence ✓Central visibility into every site, however it connects |
Mine sites, aid posts, rural clinics — consistent and visible |
| Monitoring & alerting |
✓Central view of every site, every link, every path ✓Alerts before your users notice something is wrong ✓Performance data per application, per path, per site |
You find out from Sprint, not from a complaint |
| Security by design |
✓SASE policy enforced at every branch — not just Head Office ✓Same zero-trust access to your apps from Port Moresby or the furthest site ✓No branch rolls its own firewall rules |
One secure posture across the whole network |
| Ongoing management |
✓Policy reviews — not set-and-forget ✓Change control that gets attention before it becomes a crisis ✓Named Sprint team that actually knows your network |
Your network stays designed, not decaying |
Real deployments, anonymised. Numbers from our NOC monitoring over 12 months of managed operation — not a vendor benchmark, not a slide deck.
| Customer | What it was like before Sprint | What we designed | 12-month result |
|---|---|---|---|
| Resources company Mining / 4 sites |
Single Telikom link per site. No failover. Satellite backup unmanaged. Security policy only at Head Office. Outages reported by users. | SD-WAN active/active across Telikom + Starlink per site. SASE policy at all 4 sites. Central monitoring with alerting. Failover tested before go-live. |
99.97% uptime over 12 months 2 unplanned events, both auto-recovered under 4 min, no branch-down Security posture consistent across all 4 sites |
| Government agency Port Moresby Head Office + 2 regional offices |
Branches on separate, unmanaged links. No central visibility. Security inconsistent branch to branch. Fault response ad hoc. | Single SD-WAN fabric across Head Office + 2 offices. SASE security policy rolled out to all 3 sites. Central monitoring. Named Sprint support. |
99.93% uptime over 12 months 1 ISP issue, auto-failed over, staff didn't notice One security policy across all sites, reviewed quarterly |
| Healthcare operator Port Moresby + rural clinics |
Head Office on fibre, rural clinics on satellite with no redundancy. No monitoring beyond "is it up?". Security gaps at clinic sites. | SD-WAN designed per site type — fibre primary with satellite failover at Head Office; tuned satellite sessions at clinics with session persistence. SASE at all sites. Monitoring with alerting. |
99.89% uptime over 12 months Satellite dropout handled automatically at clinics, no staff impact Clinics on same security policy as Head Office — no weak link |
Names withheld on request. Numbers from Sprint NOC monitoring. Every deployment goes through the same five steps: Observe → Design → Test → Break → Redesign.
We work across PNG's populated corridors and the sites that matter to you — designing for wherever your branches actually are.
Already have infrastructure in PNG? We'll look at it honestly and tell you where the design will fail you. Starting fresh? We'll build it so it doesn't become someone else's problem six months later.
SD-WAN & SASE — designed, deployed, managed, and monitored in Papua New Guinea.
info@sprintnetworks.com